Reduce our impact on the environment while seeking to make a positive contribution to its quality
We have the highest water consumption in the country – an average of about 160 litres per person per day, which is about two bath tubs. In a densely populated region like the area we supply, there is actually less rainfall per person than in many Mediterranean countries. We depend on winter rainfall for the water we supply as underground aquifers – rocks which act like a giant sponge – only usually fill up between October and March when there is less plant growth and evaporation. Last autumn there was only half of the expected rainfall, which on top of a dry winter the year before, meant hosepipe bans may have been necessary.Hear from Chris
Water meters are extremely important in helping people use less water – on average, metered customers use 27 per cent less than those without. Meters are widely accepted as the fairest way of charging for water as you only pay for what you use. We have committed to installing 32,000 new ones between 2015 and 2020 and our new, ‘Don’t spend a penny more than you have to’ campaign is generating much-needed awareness as we work towards our challenging target.